Notice of title iv d support case action

This page contains the current policy for the Child Support Program. This page is organized by chapters and sections of the Michigan IV-D Child Support Manual, which is organized by process flow.
Policy listed alphabetically

1.0 Child Support Basics
- 1.01 IV-D Program Overview
  - IV-D Memorandums:
    - 2024-009 Title IV-D Child Support Navigation Services Pilot Program
    - 2024-007 Preparations for Refactoring the Michigan Child Support Enforcement System (MiCSES)
    - 2024-003 New IV-D Office Type (PF) for IV-D Staff in Combined IV-D County Offices
    - 2023-013 New mi-support Login Requirements and Time-Out Security Measure for All IV-D Staff
    - 2023-003 Availability of Customer Service Training in the OCS Learning Management System (LMS)
    - 2022-014 Recipient Groups of IV-D Memorandums, Changes to the Delivery of IV-D Email Notifications, and Maintenance of Email Distribution Lists
    - 2022-013 Michigan Works! Programs and Services Available to Assist Non-Custodial Parents (NCPs)
    - 2021-009 OCS Forms With Updated Michigan Department of Health and Human Services (MDHHS) Letterhead, MDHHS Nondiscrimination Statement, and OCS Contact Information
    - 2021-008 Implementation of the New Child Support Help Desk; Program Technology Capacity
    - 2021-007 Update on the OCS Community Advisory Council and the New Diversity, Equity, and Inclusion (DEI) Page on mi-support
    - 2020-015 Impacts of the COVID-19 Pandemic on Child Support Initiatives and Operations Continuity
    - 2020-013 Partner Operations During the COVID-19 Pandemic
    - 2020-003 Office of Child Support (OCS) Equity Impact Assessment Tool and Community Advisory Council
    - 2019-009 OCS Forms With Updated Michigan Department of Health and Human Services (MDHHS) Letterhead and Modified Formatting for Customers With Disabilities
    - 2019-002 Behavioral Interventions in Child Support
    - 2018-015 Updates to the OCS Publication Understanding Child Support: A Handbook for Parents (OCSPAMP and DHS-Pub-748)
    - 2017-028 Implementation of the IV-D Learning Management System
    - 2017-012 IV-D Services for Same-Sex Couples
    - 2017-002 Publication of Final Rule: Flexibility, Efficiency, and Modernization in Child Support Enforcement Programs
    - 2014-028 Revisions to the Affidavit of Parentage (AOP) and the Office of Child Support Publication Order List (DHS-1454), and Announcement Regarding Child Support Publications on the Department of Human Services (DHS) Website
    - 2012-013 New Centralized Intake Process for Reporting Suspected Child Abuse and Neglect and Suspected Abuse, Neglect, or Exploitation of an Adult
    - 2009-007 REVISED: Understanding Child Support: A Handbook for Parents (DHS-Pub 748)
    - 2006-028 Legal Pleadings, Orders and Discovery Requests
    - Resources:
      - 2021-008E1: Evaluation Criteria
      - Answer to Complaint
      - Complaint
      - DCH-0682: Affidavit of Parentage
      - DHS-1082: Notice of Referral for Tribal Child Support Services
      - DHS-1202: Application Status Letter
      - DHS-1300: Returned NMSNs to FOC Staff letter
      - DHS-1425: Instructions for Withholding and Remitting Support From Employee/Obligor Lump-Sum Payments
      - DHS-1425: Instructions for Withholding and Remitting Support From Employee/Obligor Lump-Sum Payments
      - DHS-318: Emergency Notice of Withdrawal of Passport Denial
      - DHS-3200: Report of Actual or Suspected Child Abuse or Neglect
      - DHS-660: Letter to Financial Institution Regarding Out-of-State Lien
      - DHS-681/FEN681: Request to Discharge State-Owed Debt
      - DHS-682/FEN682: Request for “Matching” Payment
      - DHS-683/FEN683: Notice of Discharge of State-Owed Debt
      - DHS-711: Partner Practice Posting Request
      - DHS-Pub 748-SP: Entendiendo El Sostenimiento para Ninos Un Manual para Padres
      - DHS-Pub-748: Understanding Child Support: A Handbook for Parents
      - Exhibit 2019-002E1: Postcard
      - Exhibit 2019-002E2: Notice of Support Review (version 1)
      - Exhibit 2019-002E3: Notice of Support Review (version 2)
      - Exhibit 2020-003E1: MDHHS Equity Impact Review Process Overview
      - Exhibit 2020-015E1: Operations Continuity Teams Charter
      - Exhibit 2022-013E1: Michigan Works! Agencies
      - Exhibit 2022-014E1: Sample Notification
      - Michigan IV-D Child Support Manual Introduction and Table of Contents
      - Motion and Order to Show Cause for Contempt Support (FEN140)
      - Motion to Discharge Arrearages
      - Notice of Hearing and Motion (MC 326)
      - Order
      - Plaintiff's First Request for Documents and Things
      - Plaintiff's First Set of Interrogatories to Defendant
      - Plaintiff's Notice of Deposition of SDU Director Duces Tecum
      - Plaintiff's Offer and Compromise of Arrears
      - Proof of Mailing (MC 302)
      - Subpoena Order to Appear and/or Produce
      - Summons and Complaint (MC 01)
      - 1.05 IV-D Case Basics
        
        IV-D Memorandums:
        
        2003-008 Federal IV-D Certification Requirements
        
        Resources:
        
        Data Warehouse Rejection of Data Alerts
        
        New Locate Information Alerts
        
        Request for Medical Support Services Only
        
        Suspense Management Review
        
        1.10 Confidentiality/Security
        
        IV-D Memorandums:
        
        2020-035 Reconfiguring the Child Support Help Desk and the Transition to a New Call-Tracking System
        
        2020-004 Behavioral Interventions in Child Support, Phase 2
        
        2019-019 Update to the County IV-D User Remote Access Request (MDHHS-5454)
        
        2018-005 Uploading Documents to the Historical Reprints (FHST) Screen in the Michigan Child Support Enforcement System (MiCSES)
        
        2016-021 Changes in OCS Email Addresses to Reflect the Creation of the Michigan Department of Health and Human Services (MDHHS), and a New OCS Address
        
        2015-015 Updated Child Support Forms and Publications; Obsolete Amnesty Program Communications
        
        2013-002 Expansion of the State Services Portal (SSP), Modification of Security Forms, and Sources for Obtaining Federal Employer Identification Numbers (FEINs)
        
        Resources:
        
        Exhibit 2018-005E1: FHST Screen Categories for Document Uploads
        
        Exhibit 2020-004E1: Kent County Notice of Support Review
        
        Exhibit 2020-004E2: BICS “Defining the Problem” Worksheet
        
        1.15 Family Violence
        
        Policy Manual:
        
        Section 1.15: Family Violence
        
        Resources:
        
        MDHHS-5728: Request to Protect Information
        
        OCS0025: Final Customer Contact Letter
        
        1.20 Federal/State Case Registries
        
        IV-D Memorandums:
        
        2007-029 Implementation of the State Verification Exchange System (SVES) Program in the Data Warehouse Business Objects
        
        Resources:
        
        Department of Human Services QN-112 SVES - Title II - SSA Retirement, Survivors, Disability and Health Insurance Benefits Information Report
        
        Department of Human Services QN-113 SVES - Title XVI - Supplemental Security Income Benefits Information Report
        
        Department of Human Services QN-114 SVES - Prisoner Information Report
        
        Federal Case Registry Reporting Hierarchy Flowchart
        
        1.23 Cooperative Reimbursement Program (CRP) Agreements (Contracts)
        
        Policy Manual:
        
        Section 1.23: Cooperative Reimbursement Program (CRP) Agreements (Contracts)
        
        IV-D Memorandums:
        
        2022-001 OCS Procurement of Vendor for Independent Security Audit in County-Managed Offices
        
        2016-009 Updates to Reporting the 15 Percent Medical Support Incentive As Program Income
        
        2015-029 Cooperative Reimbursement Program (CRP) Agreements, Line Item Transfers, and Amendments
        
        2015-012 Updates to the Cooperative Reimbursement Program (CRP) Combined Agreement (COM)
        
        2012-012 Time Documentation
        
        2011-020 State General Fund/General Purpose (GF/GP) Payments to the Friends of the Court (FOCs) and Prosecuting Attorneys (PAs) and the Required Maintenance of Effort (MOE) Related to the GF/GP Payments
        
        2011-016 Fiscal Year (FY) 2011 and FY 2012 Federal Financial Participation (FFP) Percentages and Applicable Catalog of Federal Domestic Assistance (CFDA) Numbers Needed for the U.S. Federal Office of Management and Budget (OMB) Circular A-133
        
        2010-002 REVISED: Final Judgment or Order Fees As Program Income on Cooperative Reimbursement Program (CRP) Billing Statements
        
        2008-041 Year-End Closing Instructions
        
        2007-021 REVISED: State Directive Information
        
        2007-012 Requirement to Report Billed Central Services, Including Internal Service Funds (ISFs) Information, in Indirect Cost Allocation Plans (CAPs) and Timelines for Submitting Indirect Cost Plans
        
        Resources:
        
        2012-012E1: Personnel Activity Report
        
        2012-012E2: Billing Pay Period Worksheet
        
        2012-012E3: Personnel Expense Report
        
        2012-012E4: Title IV-D Time Documentation Instructions
        
        2015-012E1: CRP Change form
        
        2015-012E2: Example of Memorandum of Understanding Content
        
        2015-012E3: Initiating a Combined Agreement (COM): Tasks and Timeframes
        
        2015-012E4: Separating a Combined Agreement (COM): Tasks and Timeframes
        
        Exhibit 1.23E1: Allowable Number of Personal Computers (PCs)/Laptops
        
        Exhibit 1.23E2: County-Managed Purchases of Hardware and Software, and Billing of Data-Processing (DP) Costs
        
        Exhibit 1.23E5: Appropriate Allocation of Data-Processing Costs
        
        Exhibit 1.25E8: Cooperative Reimbursement Program (CRP) Contract Performance Standards (CPS) – Annual Evaluation Process Timing
        
        1.25 Contract Performance Standards (CPS)
        
        Policy Manual:
        
        Section 1.25: Contract Performance Standards (CPS)
        
        IV-D Memorandums:
        
        2023-003 Availability of Customer Service Training in the OCS Learning Management System (LMS)
        
        2020-029 Contract Performance Standards During Fiscal Year 2021
        
        2017-023 Contract Performance Standards (CPS) Project: Status Update
        
        Resources:
        
        2011-020E1: FY 2011 Federal Performance Incentives and FY 2011 GF/GP
        
        2011-020E2: OCS GF/GP MOE Calculation
        
        Exhibit 1.25E1: Court Action Referral (CAR) Processing CARD
        
        Exhibit 1.25E10: PM-100 IV-D Child Support Contract Performance Standard Summary Report (PM-100)
        
        Exhibit 1.25E11: PM-101 IV-D Child Support Contract Performance Standard Detail Report (PM-101)
        
        Exhibit 1.25E12: PM-102 IV-D Child Support Contract Performance Standard Improvement Report (PM-102)
        
        Exhibit 1.25E13: PM-103 Contract Performance Standards Training Measures Report – Annual (PM-103)
        
        Exhibit 1.25E14: Contract Performance Standards Training Approval Form
        
        Exhibit 1.25E14: PM-104 Contract Performance Standards Training Measures Report – Biennial (PM-104)
        
        Exhibit 1.25E15: Performance Management Workgroup (PMW) Review Summary Report
        
        Exhibit 1.25E16: Response Questionnaire (RQ)
        
        Exhibit 1.25E17: Corrective Action Plan (CAP)
        
        Exhibit 1.25E18: Corrective Action Plan (CAP) Quarterly Update
        
        Exhibit 1.25E19: CPS Attendance Roster Template
        
        Exhibit 1.25E2: Locate CARD
        
        Exhibit 1.25E3: Service of Process (SOP) CARD
        
        Exhibit 1.25E4: Order Establishment CARD
        
        Exhibit 1.25E5: Review and Modification (Rev/Mod) CARD
        
        Exhibit 1.25E6: Medical Support CARD
        
        Exhibit 1.25E7: Timely Enforcement CARD
        
        Exhibit 1.25E8: Cooperative Reimbursement Program (CRP) Contract Performance Standards (CPS) – Annual Evaluation Process Timing
        
        Exhibit 1.25E9: Contract Performance Standards (CPS) Court Action Referral (CAR) Processing Evaluation Scenario
        
        1.30 Federal Performance Measures and Incentives
        
        Policy Manual:
        
        Section 1.30: Performance Factors, Incentives, and the Data Reliability Audit
        
        IV-D Memorandums:
        
        2021-016 Implementation of the New IV-D Federal Performance Factor Dashboard and Visual Reports
        
        2016-038 Changes and Clarifications to the Calculation of the Arrears Case Percentage and Support Order Percentage Performance Measures
        
        2013-012 2013-012 Improving the Support Order Percentage (ISOP) - Generating the FR-002 Report and Closing or Coding Cases Appropriately
        
        Resources:
        
        1.30E2: Reporting Process for IV-D and Statewide PEP
        
        2013-012E1: Generate the FR-002 Report on Business Objects
        
        2013-012E2: Improve the Support Order Percentage
        
        2013-012E3: Support Order Percentage Report for Fiscal Year 2013 (Source: FR-004)
        
        Exhibit 1.30E1: Performance Factor Indicators
        
        1.35 MiChildSupport Portal
        
        Policy Manual:
        
        Section 1.35: MiChildSupport Portal
        
        IV-D Memorandums:
        
        2023-015 Ability for Verified MiChildSupport Users to Electronically Update Personal Information
        
        2020-033 New MiChildSupport Portal Registration and Login Process Through MILogin
        
        2014-008 Introduction of the Child Support Verification Tool (CSVT) and Incorporation of e1201 Policy into Section 1.35, "MiCase," of the Michigan IV-D Child Support Manual
        
        Resources:
        
        DHS-1151/MICASELTR: MiCase Letter
        
        DHS-842: Child Support Response Form
        
        Exhibit 1.35E1: Sample MiChildSupport Calculator Results printout
        
        OCS0015: First Customer Contact Letter
        
        OCS1202: Application Status Letter
        
        OCS4636: Notice of Continuing Eligibility (case with state-owed arrears)
        
        OCS4636: Notice of Continuing Eligibility (case without state-owed arrears)
        
        OCSCONT: Customer Contact Letter
        
        OCSCONT1: Customer Contact Letter 1
        
        OCSCONT2: Customer Contact Letter 2
        
        OCSPAMP: Understanding Child Support: A Handbook for Parents
        
        PIUpdates: Personal Information Updates
        
        1.40 Interactive Voice Response (IVR)
        
        IV-D Memorandums:
        
        2016-025 New FOC Interactive Voice Response (IVR) System
        
        2.01 Case Initiation Overview
        
        IV-D Memorandums:
        
        2020-020 Introduction of the Resource Guide for Referring Child Support Customers to Available Resources
        
        2005-065 Support Specialist (SS) Caseload Reassignment for the Michigan Child Support Enforcement System (MiCSES) 3.6 Release
        
        Resources:
        
        CLO_REOSS: Notice of Title IV-D Support Case Action
        
        2.05 Referrals and Applications
        
        Policy Manual:
        
        Section 2.05: Referrals and Applications
        
        IV-D Memorandums:
        
        2023-012 Minor Updates to the Application Status Letter (OCS1202/DHS-1202)
        
        2023-002 Translation Information Added to Contact Letters and Updates to Understanding Child Support: A Handbook for Parents (OCSPAMP and DHS-Pub-748)
        
        2022-007 Changes to the Collection of Race and Ethnicity Data to Improve Child Support Services; Updates to Forms
        
        2019-018 Revisions to Customer Contact Letters to Create User-Friendly Communications
        
        2017-012 IV-D Services for Same-Sex Couples
        
        2006-059 Spanish IV-D Child Support Services Application/Referral
        
        2005-004 Non-custodial Parents (NCPs) Receiving Child Development and Care (CDC)
        
        Resources:
        
        DHS-1201: IV-D Child Support Services Application/Referral
        
        DHS-1201D: Application for IV-D Child Support Services (For Privately Filed Domestic Relations Cases Only)
        
        DHS-842: Child Support Response Form
        
        Exhibit 2.05E1: Member Match Matrix
        
        Exhibit 2.05E2: Questions and Answers Regarding IV-D Services for Domestic Relations Cases
        
        Exhibit 2.05E3: Additional Questions and Answers Regarding IV-D Services for Domestic Relations Cases
        
        OCS0015: First Customer Contact Letter
        
        OCS0025: Final Customer Contact Letter
        
        OCS1201: IV-D Child Support Services Application/Referral
        
        OCS1202: Application Status Letter
        
        OCS4636: Notice of Continuing Eligibility (case with state-owed arrears)
        
        OCS4636: Notice of Continuing Eligibility (case without state-owed arrears)
        
        OCSCONT: Customer Contact Letter
        
        OCSCONT1: Customer Contact Letter 1
        
        OCSCONT2: Customer Contact Letter 2
        
        OCSPAMP: Understanding Child Support: A Handbook for Parents
        
        2.10 Assisted Reproduction
        
        Policy Manual:
        
        Section 2.10: Assisted Reproduction
        
        IV-D Memorandums:
        
        2017-012 IV-D Services for Same-Sex Couples
        
        Resources:
        
        DHS-998: Statement of Assisted Reproductive Technology
        
        2.15 Cooperation/Noncooperation/Good Cause
        
        Policy Manual:
        
        Section 2.15: Cooperation/Noncooperation/Good Cause
        
        IV-D Memorandums:
        
        2024-002 Elimination of the Child Support Cooperation Requirement for Child Development and Care (CDC) and Introduction of a New Process for CDC-Only Cases
        
        2023-002 Translation Information Added to Contact Letters and Updates to Understanding Child Support: A Handbook for Parents (OCSPAMP and DHS-Pub-748)
        
        2021-002 Revisions to Cooperation/Noncooperation Notices to Create User-Friendly Communications
        
        2015-024 Updates to Federal Expiration Date and Service of Process (SOP) Policy
        
        2011-019 Noncooperation Processing Improvements and Transfer of Court Action Referrals (CARs) Using the "Z" CAR Status Code
        
        2010-022 Pre-MiCSES/Bridges Interface Procedures for Reconciliation of IV-D Cases Currently in Noncooperation Status Without Support Disqualifications (Sanctions) Applied
        
        Resources:
        
        2010-022E1: Mailing 2010-01: Notification of Noncooperation Letter
        
        DHS-2168: Claim of Good Cause - Child Support
        
        DHS-2169: Notice of Good Cause Determination
        
        DHS-842: Child Support Response Form
        
        Noncooperation Notice (OCS-1252B)
        
        Noncooperation Notice (OCS-1252X)
        
        OCS0015: First Customer Contact Letter
        
        OCS0025: Final Customer Contact Letter
        
        OCS1202: Application Status Letter
        
        OCS1252 OCS: Noncooperation Notice (OCS-generated)
        
        OCS1252 PA: Noncooperation Notice (PA-generated)
        
        OCS1252A: Noncooperation Notice (MiCSES generated)
        
        OCS1253 OCS: Cooperation Notice (OCS-generated)
        
        OCS1253 PA: Cooperation Notice (PA-generated)
        
        OCS4636: Notice of Continuing Eligibility (case with state-owed arrears)
        
        OCS4636: Notice of Continuing Eligibility (case without state-owed arrears)
        
        OCSCONT: Customer Contact Letter
        
        OCSCONT1: Customer Contact Letter 1
        
        OCSCONT2: Customer Contact Letter 2
        
        OCSPAMP: Understanding Child Support: A Handbook for Parents
        
        2.20 Court Action Referrals (CARs)
        
        Policy Manual:
        
        Section 2.20: Court Action Referrals (CARs)
        
        IV-D Memorandums:
        
        2022-007 Changes to the Collection of Race and Ethnicity Data to Improve Child Support Services; Updates to Forms
        
        2015-024 Updates to Federal Expiration Date and Service of Process (SOP) Policy
        
        2011-019 Noncooperation Processing Improvements and Transfer of Court Action Referrals (CARs) Using the "Z" CAR Status Code
        
        2010-014 Interim Policy – Delay in Processing Cases Due to a Parent Seeking Employment Out of State
        
        Resources:
        
        DHS-1201: IV-D Child Support Services Application/Referral
        
        Exhibit 2.20E1: CAR - Court Action Referral Status
        
        OCS1201: IV-D Child Support Services Application/Referral
        
        2.85 Agency Placement - Case Initiation
        
        Policy Manual:
        
        Section 2.85: Agency Placement - Case Initiation
        
        IV-D Memorandums:
        
        2013-011 Status of the Michigan Child Support Enforcement System (MiCSES) / Michigan Statewide Automated Child Welfare Information System (MiSACWIS) Interface
        
        2011-021 Termination of Parental Rights – Michigan Supreme Court Decision
        
        3.01 Case Management Overview
        
        IV-D Memorandums:
        
        2020-020 Introduction of the Resource Guide for Referring Child Support Customers to Available Resources
        
        Resources:
        
        CLO_REOSS: Notice of Title IV-D Support Case Action
        
        3.03 Case Updates and Member Demographics
        
        Policy Manual:
        
        Section 3.03: Case Updates and Member Demographics
        
        IV-D Memorandums:
        
        2023-002 Translation Information Added to Contact Letters and Updates to Understanding Child Support: A Handbook for Parents (OCSPAMP and DHS-Pub-748)
        
        2019-018 Revisions to Customer Contact Letters to Create User-Friendly Communications
        
        2012-027 Changes to Addresses and Social Security Numbers
        
        Resources:
        
        Exhibit 3.03E1: Bridges/MiCSES Participation Status Codes
        
        OCS4636: Notice of Continuing Eligibility (case with state-owed arrears)
        
        OCS4636: Notice of Continuing Eligibility (case without state-owed arrears)
        
        OCSCONT: Customer Contact Letter
        
        OCSCONT1: Customer Contact Letter 1
        
        OCSCONT2: Customer Contact Letter 2
        
        3.05 Locate
        
        Policy Manual:
        
        Section 3.05: Locate
        
        IV-D Memorandums:
        
        2013-002 Expansion of the State Services Portal (SSP), Modification of Security Forms, and Sources for Obtaining Federal Employer Identification Numbers (FEINs)
        
        2007-029 Implementation of the State Verification Exchange System (SVES) Program in the Data Warehouse Business Objects
        
        2002-014 This Action Transmittal (AT) contains multiple topics with each topic labeled as an appendix.
        
        Resources:
        
        Department of Human Services QN-112 SVES - Title II - SSA Retirement, Survivors, Disability and Health Insurance Benefits Information Report
        
        Department of Human Services QN-113 SVES - Title XVI - Supplemental Security Income Benefits Information Report
        
        Department of Human Services QN-114 SVES - Prisoner Information Report
        
        Department of Human Services QN-115 SVES - Participant Not Found Report
        
        DHS-1445: Child Support Confidential Locate Request
        
        IRS Full Service Collection
        
        Location of Missing Payees
        
        3.06 Federal Child Support Portal
        
        Policy Manual:
        
        Section 3.06: Federal Child Support Portal
        
        IV-D Memorandums:
        
        2013-002 Expansion of the State Services Portal (SSP), Modification of Security Forms, and Sources for Obtaining Federal Employer Identification Numbers (FEINs)
        
        Resources:
        
        Exhibit 3.06E1: Federal Child Support Portal Implementation Table
        
        Exhibit 3.06E2: DoD Response Report Sample
        
        Exhibit 3.06E3: Locate Response Report Sample – FBI
        
        3.10 New Hire
        
        Policy Manual:
        
        Section 3.10 New Hire
        
        Resources:
        
        DHS-1081: Request for Verification of Tribal Membership and Territorial Jurisdiction
        
        3.15 Addresses
        
        Policy Manual:
        
        Section 3.15: Addresses
        
        IV-D Memorandums:
        
        2023-015 Ability for Verified MiChildSupport Users to Electronically Update Personal Information
        
        2013-009 Updates to the Change in Personal Information (FEN350) Form
        
        2012-027 Changes to Addresses and Social Security Numbers
        
        Resources:
        
        Exhibit 3.15E1: Examples of Incorrect and Correct Address Formats
        
        FCR/NCOA Submission Process
        
        FEN350: Change in Personal Information
        
        PIUpdates: Personal Information Updates
        
        3.16 OTHP
        
        Policy Manual:
        
        Section 3.16: Other Parties
        
        Resources:
        
        DHS-2011: Request for New Entry, Merge or Modification of Other Party Information (OTHP)
        
        Exhibit 3.16E1: Procedures for Submitting the Request for New Entry, Merge or Modification of Other Party Information (OTHP)
        
        Exhibit 3.16E2: Other Party Information (OTHP) Frequently Asked Questions (FAQs) to Assist With Processing of the Request for New Entry, Merge or Modification of Other Party Information (OTHP) (DHS-2011)
        
        Exhibit 3.16E3: MiCSES Medical Interface (MINT) Carriers
        
        Exhibit 3.16E4: Income Withholding Information for the Defense Finance and Accounting Service
        
        Exhibit 3.16E5: Other Party (OTHP) Identifiers (IDs) for Michigan Social Security (SSA) Title II Retirement, Survivors, and Disability Insurance (RSDI) Benefits
        
        3.35 Employers
        
        IV-D Memorandums:
        
        2016-039 Revised Fair Credit Reporting Act (FCRA) Requirements and Requests to Third-Party Verification of Employment (VOE) Providers
        
        2013-002 Expansion of the State Services Portal (SSP), Modification of Security Forms, and Sources for Obtaining Federal Employer Identification Numbers (FEINs)
        
        Resources:
        
        DHS-Pub-95: Michigan Child Support Program Quick Reference Guide for Employers
        
        DHS-Pub-96: Michigan Child Support Program Employer Frequently Asked Questions (FAQs)
        
        3.40 Case Assignment and Docket Transfer
        
        IV-D Memorandums:
        
        2006-008 Adding a Child to a IV-D Case
        
        3.44 Abatement
        
        Policy Manual:
        
        Section 3.44 Abatement
        
        IV-D Memorandums:
        
        2022-016 Updates to the Review and Modification – Incarcerated NCPs Report (RV-200)
        
        2022-003 Jail Incarceration Records Update
        
        Resources:
        
        3.44E1: Notice of Redirection or Abatement of Child Support (FEN240/FOC 106)
        
        3.44E2: Notice Following Review of Redirection or Abatement of Child Support (FEN241/FOC 107)
        
        Exhibit 2022-003E1: Sample Smartsheet Page
        
        3.45 Review and Modification
        
        Policy Manual:
        
        Section 3.45: Review and Modification
        
        IV-D Memorandums:
        
        2024-008 Updates to the Review and Eligibility Notices
        
        2023-005 Modifying Support After Incarceration Abatement
        
        2019-002 Behavioral Interventions in Child Support
        
        2016-032 Mandatory Usage of the MiChildSupport Calculator for IV-D Workers and Necessary Preparations for the 2017 Michigan Child Support Formula (MCSF) Revisions
        
        2015-023 Introducing the MiChildSupport Calculator and Necessary Preparation in Support Determination Processes
        
        2007-029 Implementation of the State Verification Exchange System (SVES) Program in the Data Warehouse Business Objects
        
        Resources:
        
        CALCRSLT: Calculation Results Template
        
        Department of Human Services QN-112 SVES - Title II - SSA Retirement, Survivors, Disability and Health Insurance Benefits Information Report
        
        Department of Human Services QN-113 SVES - Title XVI - Supplemental Security Income Benefits Information Report
        
        Department of Human Services QN-114 SVES - Prisoner Information Report
        
        Department of Human Services QN-115 SVES - Participant Not Found Report
        
        Exhibit 2019-002E1: Postcard
        
        Exhibit 2019-002E2: Notice of Support Review (version 1)
        
        Exhibit 2019-002E3: Notice of Support Review (version 2)
        
        RNM2NDRVWNOT: Notice of Support Review – Second Request
        
        RNMELIGLTR: Review and Modification Eligibility Notification
        
        RNMRVWNOT: Notice of Support Review
        
        RNMSUPPRVWREQ: Support Review Request
        
        3.50 Case Closure
        
        Policy Manual:
        
        Section 3.50: Case Closure
        
        IV-D Memorandums:
        
        2017-018 Implementation of the Case Closure Improvement Plan (CCIP)
        
        2015-014 Letter to Employers, Non-Custodial Parents (NCPs), and Custodial Parties (CPs) Regarding Notice of Rescission/Termination of Health Care Coverage (FEN308) Mailing Error
        
        2013-012 2013-012 Improving the Support Order Percentage (ISOP) - Generating the FR-002 Report and Closing or Coding Cases Appropriately
        
        Resources:
        
        2013-012E1: Generate the FR-002 Report on Business Objects
        
        2013-012E2: Improve the Support Order Percentage
        
        2013-012E3: Support Order Percentage Report for Fiscal Year 2013 (Source: FR-004)
        
        2015-014E1: Employer Correction Letter
        
        2015-014E2: Parent/Custodian Correction Letter
        
        3.50E2: IV-D Case Closure Debt Type Matrix
        
        3.50E3: Case Closure Reason Codes That Require Notice
        
        CLO_IVDFOC: Notice of Title IV-D Child Support Case Closure
        
        CLO_IVDPA: Notice of Title IV-D Child Support Case Closure
        
        CLO_IVDSS: Notice of Title IV-D Child Support Case Closure
        
        CLO_REOSS: Notice of Title IV-D Support Case Action
        
        CLOSUREFOC: Notice of Title IV-D Child Support and Friend of the Court Case Closure
        
        CLOSUREPA: Notice of Title IV-D Child Support and Friend of the Court Case Closure
        
        CLOSURESS: Notice of Title IV-D Child Support Case Closure
        
        Exhibit 3.50E1: Case Closure Matrix
        
        3.55 Hearings
        
        Policy Manual:
        
        Section 3.55: Hearings
        
        Resources:
        
        MDHHS-5437: Michigan IV-D Child Support Program Explanation of Noncooperation Determination
        
        3.85 Agency Placement - Case Management
        
        Policy Manual:
        
        Section 3.85: Agency Placement - Case Management
        
        IV-D Memorandums:
        
        2013-011 Status of the Michigan Child Support Enforcement System (MiCSES) / Michigan Statewide Automated Child Welfare Information System (MiSACWIS) Interface
        
        2011-021 Termination of Parental Rights – Michigan Supreme Court Decision
        
        4.01 Order Establishment Overview
        
        IV-D Memorandums:
        
        2016-031 Announcement of the Availability of IV-D Funding for the Establishment of Custody/Parenting Time, and the Program Leadership Group (PLG) Policy Statement Regarding Parenting Time
        
        Resources:
        
        2016-031E1: Program Leadership Group (PLG) Policy Statement – Parenting Time in Support Orders
        
        4.03 Agency Complaints
        
        Policy Manual:
        
        Section 4.03: Agency Complaints
        
        IV-D Memorandums:
        
        2018-003 OCS Customer Complaint Process
        
        Resources:
        
        DHS-547: Statement of Complaint
        
        Exhibit 4.03E1: MDHHS Director’s Letter Delegating Agency Complaint Filing Authority for Child Support
        
        4.05 Paternity Establishment
        
        Policy Manual:
        
        Section 4.05: Paternity Establishment
        
        IV-D Memorandums:
        
        2020-005 Update to the Notice of Order of Filiation (DCH-0839)
        
        2017-017 Paternity Establishment Improvement
        
        2017-012 IV-D Services for Same-Sex Couples
        
        2017-008 Introduction of New and Revised Paternity Establishment Materials
        
        2016-019 Access to the Central Paternity Registry/Birth Registry System (CPR/BRS) on the New MILogin Web Portal, and Updates to Michigan IV-D Child Support Manual Section 4.05, “Paternity Establishment”
        
        2016-012 The Genetic Parentage Act – Interim Procedures for Processing Requests for Voluntary Genetic Testing
        
        2014-028 Revisions to the Affidavit of Parentage (AOP) and the Office of Child Support Publication Order List (DHS-1454), and Announcement Regarding Child Support Publications on the Department of Human Services (DHS) Website
        
        2009-009 Revised DNA – Paternity Testing Questions and Answers Publication (DHS Pub. 865)
        
        Resources:
        
        4.05E1: Central Paternity Registry (CPR) Record Types
        
        4.05E2: Central Paternity Registry (CPR) and Birth Registry System (BRS) Printed Document Types
        
        DCH-0682: Affidavit of Parentage
        
        DHS-1454 Publication Order List
        
        DNA – Paternity Testing Questions and Answers (DHS Pub. 865)
        
        MiCSES Form 6130: Notice of Order of Filiation (DCH-0839)
        
        4.06 Paternity Disestablishment
        
        Policy Manual:
        
        Section 4.06: Paternity Disestablishment
        
        IV-D Memorandums:
        
        2023-006 Pilot Project: Summary Support and Paternity Act (SSPA)
        
        Resources:
        
        Exhibit 2023-006E1: Summary Support and Paternity Act Summary and Benefits
        
        Exhibit 2023-006E2: Summary Support and Paternity Act (SSPA) Pilot Outline
        
        Exhibit 4.06E1: Additional Questions and Answers Regarding Section 4.06, “Paternity Disestablishment”
        
        Exhibit 4.06E2: Criteria for IV-D Reimbursement of Genetic Testing in Actions Under the Revocation of Paternity Act (RPA)
        
        4.10 Genetic Testing
        
        Policy Manual:
        
        Section 4.10: Genetic Testing
        
        IV-D Memorandums:
        
        2020-024 Genetic Testing Sample Collection During the COVID-19 Pandemic
        
        2016-012 The Genetic Parentage Act – Interim Procedures for Processing Requests for Voluntary Genetic Testing
        
        Resources:
        
        2020-024E1: DDC Collector vs. IV-D Staff-Assisted Collection Spreadsheet
        
        2020-024E2: Assisted Buccal Specimen Collection – Chain of Custody Procedure
        
        2020-024E3: Michigan Local Emergency Manager Contact Information Sheet
        
        Exhibit 4.10E1: Genetic Paternity Testing Services Contract Overview 2010-2015
        
        4.15 Service of Process (SOP)
        
        Policy Manual:
        
        Section 4.15: Service of Process (SOP)
        
        IV-D Memorandums:
        
        2017-005 Federal Expiration Date Updates
        
        2017-003 Self Assessment (SASS) Audit: Fiscal Year (FY) 2016 Progress Report on Service of Process (SOP)
        
        2016-005 Self-Assessment (SASS) Audit: Progress Report on Service of Process (SOP)
        
        2015-024 Updates to Federal Expiration Date and Service of Process (SOP) Policy
        
        2007-018 Service of Process (LSOP) Screen Enhancements in the Michigan Child Support Enforcement System (MiCSES) for the MiCSES 4.4 Release
        
        Resources:
        
        Service of Process (LSOP) Screen
        
        4.20 Support Recommendations and Order Entry
        
        Policy Manual:
        
        Section 4.20: Support Recommendations and Order Entry
        
        IV-D Memorandums:
        
        2017-022 Correction to the Reasonable Cost of Health Care Percentage in the Michigan Child Support Enforcement System (MiCSES) and Updated Policy on Duplicating Calculations in the MiCSES Calculator
        
        2016-032 Mandatory Usage of the MiChildSupport Calculator for IV-D Workers and Necessary Preparations for the 2017 Michigan Child Support Formula (MCSF) Revisions
        
        2015-023 Introducing the MiChildSupport Calculator and Necessary Preparation in Support Determination Processes
        
        Resources:
        
        CALCRSLT: Calculation Results Template
        
        Exhibit 1.35E1: Sample MiChildSupport Calculator Results printout
        
        GUIDLINE Template: Child Support Recommendation and Proposed Order
        
        RNM2NDRVWNOT: Notice of Support Review – Second Request
        
        RNMELIGLTR: Review and Modification Eligibility Notification
        
        RNMRVWNOT: Notice of Support Review
        
        RNMSUPPRVWREQ: Support Review Request
        
        4.25 Birth Expenses
        
        Policy Manual:
        
        Section 4.25: Birth Expenses
        
        Resources:
        
        6070: Birth Expenses Request
        
        Exhibit 4.25E1: Birth Expense Decision Table
        
        Exhibit 4.25E2: Birth Expenses Request (DCH-0491)
        
        Exhibit 4.25E3: Poverty Level Comparison Chart 2023: hard copy representation
        
        Exhibit 4.25E4: Birth Expense Obligation Formula 2023: hard copy representation
        
        OCS0076: Birth Expenses Request
        
        4.85 Agency Placement - Establishment
        
        Policy Manual:
        
        Section 4.85: Agency Placement - Establishment
        
        IV-D Memorandums:
        
        2013-011 Status of the Michigan Child Support Enforcement System (MiCSES) / Michigan Statewide Automated Child Welfare Information System (MiSACWIS) Interface
        
        2011-021 Termination of Parental Rights – Michigan Supreme Court Decision
        
        5.01 Financial Overview
        
        IV-D Memorandums:
        
        2020-028 Transition to a New Vendor for the Michigan State Disbursement Unit (MiSDU)
        
        2016-023 New Payment Option for Child Support Customers, 'PayNearMe'
        
        2008-045 REVISED: End-of-Year (EOY) Statements
        
        Resources:
        
        DHS-1258: Employer Payment Coupon/Remittance
        
        DHS-1259: Billing Coupon
        
        DHS-1371: Debit Card Authorization
        
        DHS-1376: Address Change Request
        
        DHS-1377: Direct Deposit Authorization
        
        DHS-307: Request for Central Receipt Adjustment/Suspense Work Form
        
        DHS-831: Temporary Payment Coupon
        
        Exhibit 2020-028E1: Debit Card Notice of Change
        
        Exhibit 2020-028E2: Way2Go Card Informational Flyer
        
        FEN850
        
        FEN851
        
        5.10 Debt Types
        
        Policy Manual:
        
        Section 5.10: Debt Types
        
        Resources:
        
        Exhibit 5.10E1: Court Case Types: Service Fees (SF) and Processing Fees (PF)
        
        Exhibit 5.10E2: MiCSES Debt Types and CSES Account Types Conversion Table
        
        Exhibit 5.10E3: MiCSES Debt Types and Activities Table
        
        5.15 Assignment of Support (Certification/Decertification)
        
        Policy Manual:
        
        Section 5.15: Assignment of Support (Certification/Decertification)
        
        5.20 Obligation - Entry, Modification and Adjustments
        
        Policy Manual:
        
        Section 5.20: Obligation - Entry, Modification and Adjustments
        
        IV-D Memorandums:
        
        2018-001 Overpaid Support Obligations Resulting from the Michigan Child Support Enforcement System (MiCSES)-Bridges SyncAssist Process
        
        5.25 Collections/Receipting
        
        IV-D Memorandums:
        
        2016-023 New Payment Option for Child Support Customers, 'PayNearMe'
        
        2012-016 Changes to the Michigan State Disbursement Unit (MiSDU) Billing Sheet/Coupons, Employer Payment Coupon/Remittance, and Temporary Payment Coupon
        
        2008-005 Processing Orders for Criminal Non-Payment of Support
        
        2006-018 MiSDU Receipt of Lottery Winnings
        
        2005-027 Receiverships/Trusts/Performance Bonds for Future Support
        
        2003-005 Receipt of Support Payments in Local Offices
        
        2001-011 Misdirected Payments from the MiSDU
        
        Resources:
        
        2015-011E1: Billing Coupon Transition Notice
        
        DHS-1066: Michigan State Disbursement Unit (MiSDU) Employer Denial Letter
        
        DHS-1258: Employer Payment Coupon/Remittance
        
        DHS-1259: Billing Coupon
        
        DHS-1371: Debit Card Authorization
        
        DHS-1376: Address Change Request
        
        DHS-1377: Direct Deposit Authorization
        
        DHS-1378: NSF Employer Letter #1
        
        DHS-1379: NSF Employer Letter #2
        
        DHS-510: Special Instruction Payment Coupon
        
        DHS-831: Temporary Payment Coupon
        
        OCSPMTNOTICE: OCS Payment Notice
        
        Payment Types Receipted Locally
        
        5.35 Allocation/Distribution
        
        Policy Manual:
        
        Section 5.35: Allocation/Distribution
        
        Resources:
        
        DHS-820 Support Collection Payment Request
        
        Exhibit 5.35E1: MiCSES Allocation/Distribution Hierarchies
        
        5.40 Public Assistance Impacts: Unreimbursed Grant, Linking, and Pass-Through (Client Participation Payment)
        
        Policy Manual:
        
        Section 5.40: Public Assistance Impacts: Unreimbursed Grant, Linking, and Pass-Through (Client Participation Payment)
        
        IV-D Memorandums:
        
        2017-016 Updates to Michigan’s Federal Reporting Process, the Child Support Enforcement Annual Data Report OCSE-157 (FR-157), and Other Related Business Objects Reports
        
        2017-009 Discontinued Use of the Support Collection Payment Request (DHS-820) for Medical Support and Birth Expense Refunds
        
        2011-015 Michigan Child Support Enforcement System Assigned Support Statement (FEN852) Mailing Termination
        
        Resources:
        
        CLO_ADMFOC: Administrative Case Closure Letter
        
        Exhibit 5.40E1: IV-D/IV-A Translation and Collections Matrix
        
        Exhibit 5.40E2: Instructions for Completing the Support Collection Payment Request (DHS-820)
        
        FEN852: Michigan Child Support Enforcement System Assigned Support Statement
        
        OCS1400: Client Participation Payment Letter
        
        5.45 Disbursement
        
        IV-D Memorandums:
        
        2022-011 FOC Submission of County Make Whole Requests in KidSTAR and the Michigan State Disbursement Unit’s (MiSDU’s) New Notice of Pre-Note Rejection
        
        2021-022 Improvements to Establishing Electronic Disbursements and Revisions to Forms
        
        2020-031 Michigan State Disbursement Unit (MiSDU) Vendor Transition Information, Including Revised Forms and Publications
        
        2019-011 Updates to the Notice Regarding Electronic Payments (FEN805)
        
        2009-008 Michigan’s Electronic Disbursement Process
        
        Resources:
        
        DHS-1378: NSF Employer Letter #1
        
        DHS-1379: NSF Employer Letter #2
        
        DHS-1383: Important Notice
        
        Exhibit 2020-031E1: Way2Go Card Disclosure Insert
        
        Exhibit 2020-031E2: Electronic Disbursement of Support – Frequently Asked Questions
        
        Exhibit 2022-011E1: Notice of Pre-Note Rejection Letter
        
        Exhibit 2022-011E2: Notice of Pre-Note Rejection Email
        
        FEN805: Notice Regarding Electronic Payments
        
        Important Notice (DHS-1383)
        
        Notice of Electronic Disbursement Update (FEN801/DHS-823)
        
        5.50 Parenting Time Abatement and Refund
        
        IV-D Memorandums:
        
        2008-040 REVISED: Parenting Time Abatement Related to the Michigan Child Support Enforcement System (MiCSES) 4.0 Release, Updated to Reflect the 2008 Michigan Child Support Formula (MCSF)
        
        Resources:
        
        "Disagreed" Parenting Time Result Notice (FEN046)
        
        "Requested" Parenting Time Result Notice (FEN046)
        
        "Resolved" Parenting Time Result Notice (FEN046)
        
        5.55 Suspense Management
        
        Resources:
        
        DHS-307: Request for Central Receipt Adjustment/Suspense Work Form
        
        5.60 Recovery/Make Whole
        
        IV-D Memorandums:
        
        2022-011 FOC Submission of County Make Whole Requests in KidSTAR and the Michigan State Disbursement Unit’s (MiSDU’s) New Notice of Pre-Note Rejection
        
        2007-010 Enforcing Remitter Non-Sufficient Fund (NSF) Payments
        
        2001-011 Misdirected Payments from the MiSDU
        
        Resources:
        
        Exhibit 2022-011E1: Notice of Pre-Note Rejection Letter
        
        Exhibit 2022-011E2: Notice of Pre-Note Rejection Email
        
        Michigan State Disbursement Unit (MiSDU) Return Check Report
        
        5.65 Escheatment
        
        Policy Manual:
        
        Section 5.65: Escheatment
        
        IV-D Memorandums:
        
        2014-019 Online Search Tool for Unclaimed Child Support Funds and Revisions to Section 5.65, "Escheatment," of the Michigan IV-D Child Support Manual
        
        Resources:
        
        DHS-1388: Electronic Disbursement of Child Support Information Sheet
        
        DHS-446: Allocation and Distribution of Support Payments
        
        FEN801/DHS-823: Notice of Electronic Disbursement
        
        FEN804: Notice of Unclaimed Property (Money)
        
        5.70 Fees (SF/PF, OSR and FFEE)
        
        Policy Manual:
        
        Section 5.70: Fees (SF/PF, OSR and FFEE)
        
        IV-D Memorandums:
        
        2016-031 Announcement of the Availability of IV-D Funding for the Establishment of Custody/Parenting Time, and the Program Leadership Group (PLG) Policy Statement Regarding Parenting Time
        
        5.75 Surcharge
        
        Policy Manual:
        
        Section 5.75: Surcharge
        
        IV-D Memorandums:
        
        2005-052 Forms Updated with New Surcharge Language
        
        Resources:
        
        FEN003: Notice of Rights and Responsibilities
        
        FEN178: Tax Administrative Review Pre-Populated
        
        FEN321: Financial Institution Notice of Lien and Levy and Disclosure
        
        FEN338 - Motion for Order to Liquidate Account(s) and Pay Support Arrears
        
        5.85 Agency Placement - Financial
        
        Policy Manual:
        
        Section 5.85: Agency Placement - Financial
        
        IV-D Memorandums:
        
        2016-017 Notifying Unlicensed Providers of Impacts to Their Existing IV-D Case(s) Due to the Michigan Child Support Enforcement System MiCSES)/Michigan Statewide Automated Child Welfare Information System (MiSACWIS) Interface
        
        2013-011 Status of the Michigan Child Support Enforcement System (MiCSES) / Michigan Statewide Automated Child Welfare Information System (MiSACWIS) Interface
        
        2012-021 Foster Care Refunds – Disbursement of Support Collection Payment Request (DHS-820) Refunds Via Electronic Funds Transfer (EFT)
        
        Resources:
        
        2012-021E1: Instructions for Completing the Michigan Department of Treasury 3636A
        
        2016-017E1: “Change in Payment Method” Letter Template
        
        Michigan Department of Treasury 3636A: State of Michigan Electronic Funds Transfer (Direct Deposit) Authorization for Vendor Payments
        
        6.01 Enforcement Overview
        
        IV-D Memorandums:
        
        2021-026 Tracking Case Members’ Participation in Grant-Funded, Pilot, Behavioral Intervention, or Other Special Programs Within the Child Support Program
        
        2013-008 Retooling Michigan Child Support Enforcement Program Grant (Retooling Grant) Pilot Programs
        
        2012-032 Invitation to Participate in Pilot: Retooling Michigan Child Support Enforcement Program Grant (Retooling Grant)
        
        2005-038 Entering and Viewing Incarceration Status on the Michigan Child Support Enforcement System (MiCSES)
        
        2001-044 Michigan Non-Support Special Project Information
        
        2000-007 Child Support Extradition Policy
        
        Resources:
        
        2012-032E1: Award Letter for Retooling Grant
        
        2013-008E1: Retooling Grant Policy for Pilot Friend of the Court Staff
        
        2013-008E2: Retooling Grant Pilot County Publication Review Process
        
        2013-008E3: Retooling Grant Pilot Agreement for Compromise Arrears in Return for On-Time Support (CAROTS)
        
        2013-008E4: Retooling Grant Pilot Agreement for Predictive Modeling (PM)
        
        2013-008E5: U-M School of Social Work Agreement
        
        2013-008E6ins: CAROTS Payment Agreement Instructions
        
        Referral Process and Instructions
        
        Special Project Referral Form
        
        6.03 Income Withholding
        
        Policy Manual:
        
        Section 6.03: Income Withholding
        
        IV-D Memorandums:
        
        2024-006 Revisions to the Federal Income Withholding Notice (IWN)
        
        2013-017 Early Notification of Unemployment Income Withholding Improvements and Pre-Release Preparation Activities
        
        2007-029 Implementation of the State Verification Exchange System (SVES) Program in the Data Warehouse Business Objects
        
        Resources:
        
        Department of Human Services QN-112 SVES - Title II - SSA Retirement, Survivors, Disability and Health Insurance Benefits Information Report
        
        Department of Human Services QN-113 SVES - Title XVI - Supplemental Security Income Benefits Information Report
        
        Department of Human Services QN-114 SVES - Prisoner Information Report
        
        Department of Human Services QN-115 SVES - Participant Not Found Report
        
        DHS-1424: State Case Registration of a Non-IV-D and Opt Out Case
        
        DHS-Pub-95: Michigan Child Support Program Quick Reference Guide for Employers
        
        DHS-Pub-96: Michigan Child Support Program Employer Frequently Asked Questions (FAQs)
        
        Exhibit 6.03E1 Guideline IWN Examples
        
        Exhibit 6.03E2 Guideline IWN Examples Related to Situations With Negative Case Debt
        
        Exhibit 6.03E3: Judicial IWN Examples
        
        Exhibit 6.03E4: Remedy 187677 Report Example
        
        FEN058: Income Withholding for Support
        
        FEN058: Income Withholding for Support
        
        FEN058sam1 Income Withholding for Support - Sample Mailer Page of the SOI’s Paper Copy of the e-IWO
        
        FEN58A: Income Withholding for Support - One-Time Order/Notice for Lump-Sum Payment
        
        FEN58A: Income Withholding for Support – One-Time Order/Notice for Lump-Sum Payment
        
        FEN58D: Income Withholding for Support - Termination of IWO
        
        FEN58D: Income Withholding for Support - Termination of IWO
        
        6.06 Medical Support
        
        Policy Manual:
        
        Section 6.06: Medical Support
        
        IV-D Memorandums:
        
        2024-005 Updates to the Notice Regarding Health Care Coverage (FEN308)
        
        2021-019 Revision to the Notice Regarding Health Care Coverage (FEN308)
        
        2020-010 Documenting the Health Care Coverage Type and Updates to the National Medical Support Notice (NMSN)
        
        2015-014 Letter to Employers, Non-Custodial Parents (NCPs), and Custodial Parties (CPs) Regarding Notice of Rescission/Termination of Health Care Coverage (FEN308) Mailing Error
        
        2014-005 The Affordable Care Act (ACA) and the Impacts on the Michigan IV-D Program
        
        2013-029 Revisions to the National Medical Support Notice (NMSN)
        
        2012-023 Unique Identifier Added to the National Medical Support Notice (NMSN)
        
        Resources:
        
        2014-005E1: Affordable Care Act (ACA) Frequently Asked Questions (FAQs) for IV-D Workers
        
        2015-014E1: Employer Correction Letter
        
        2015-014E2: Parent/Custodian Correction Letter
        
        Exhibit 6.06E1: PDF Version of the NMSN (FEN302)
        
        Exhibit 6.06E2: Sample Notice of Noncompliance (Health Care Coverage) (FEN304)
        
        FEN302: National Medical Support Notice
        
        FEN303: Parent Health Care Coverage Explanation Sheet
        
        FEN305 (FOC22) Employer’s Disclosure of Income and Health Insurance Information
        
        FEN306 (FOC22a) Employer’s Disclosure of Health Insurance Information
        
        FEN308: Notice Regarding Health Care Coverage (Copy to parent who is not the employee)
        
        FEN308: Notice Regarding Health Care Coverage (Copy to parent/employee and employer)
        
        OMB-0970-0222: National Medical Support Notice (federal form)
        
        RNM2NDRVWNOT: Notice of Support Review – Second Request
        
        RNMELIGLTR: Review and Modification Eligibility Notification
        
        RNMRVWNOT: Notice of Support Review
        
        RNMSUPPRVWREQ: Support Review Request
        
        6.09 Lump Sum/Bonus
        
        Policy Manual:
        
        Section 6.09: Lump Sum/Bonus
        
        IV-D Memorandums:
        
        2014-004 Updates to the Instructions for Withholding and Remitting Support From Employee/Obligor Lump-Sum Payments Form (DHS-1425)
        
        Resources:
        
        FEN58N: Notice Regarding Income Withholding Order
        
        6.10 Employment Programs
        
        Policy Manual:
        
        Section 6.10: Employment Programs
        
        IV-D Memorandums:
        
        2024-004 Statewide Rollout of the Gain Employment, Maintain Support (GEMS) Program and Introduction of Section 6.10, “Employment Programs,” of the Michigan IV-D Child Support Manual
        
        Resources:
        
        Exhibit 6.10E1: GEMS Script
        
        Exhibit 6.10E2: GEMS Participant Handout
        
        Exhibit 6.10E3: GEMS Referral Form
        
        Exhibit 6.10E4: GEMS Participant Agreement
        
        Exhibit 6.10E5: GEMS Talking Points
        
        6.12 QDRO/EDRO
        
        IV-D Memorandums:
        
        2005-055 DHS-375 Qualified Domestic Relations Order (Fidelity)
        
        2003-013 Qualified Domestic Relations Orders and Eligible Domestic Relations Orders: Obtaining and Disbursement
        
        Resources:
        
        DHS-375 Qualified Domestic Relations Order (Fidelity)
        
        6.15 Bankruptcy
        
        Policy Manual:
        
        Section 6:15: Bankruptcy
        
        IV-D Memorandums:
        
        2020-008 New Procedure for Sending Bankruptcy Notices to FOC Offices and Introduction of Section 6.15, “Bankruptcy,” of the Michigan IV-D Child Support Manual
        
        Resources:
        
        Bankruptcy Policy
        
        Exhibit 6.15E1: Bankruptcy Notices Log
        
        6.18 Credit Reporting
        
        Policy Manual:
        
        Section 6.18: Credit Reporting
        
        IV-D Memorandums:
        
        2017-010 Revisions to the Notice of Intent to Report Child Support Debt to Credit Reporting Agencies (FEN081)
        
        2016-039 Revised Fair Credit Reporting Act (FCRA) Requirements and Requests to Third-Party Verification of Employment (VOE) Providers
        
        Resources:
        
        FEN081: Notice of Intent to Report Child Support Debt to Credit Reporting Agencies
        
        6.21 Tax Refund Offset
        
        Policy Manual:
        
        Section 6.21: Tax Refund Offset
        
        IV-D Memorandums:
        
        2015-020 Revisions to the Federal Tax Refund Offset (FTRO) Fraud Process and to Michigan IV-D Child Support Manual Section 6.21, “Tax Refund Offset”
        
        Resources:
        
        Exhibit 6.21E1: Federal Pre-Offset Notice
        
        Exhibit 6.21E2: Information About Your One-Time Payment Under the American Recovery and Reinvestment Act
        
        Exhibit 6.21E3: BFS Offset Notice
        
        Exhibit 6.21E4: This Is Not a Bill - Please Retain for Your Records
        
        Exhibit 6.21E5: Notice of Income Tax Refund Used for Debts
        
        FEN150: State Pre-Offset Notice
        
        6.24 Passport Denial/Restriction
        
        Policy Manual:
        
        Section 6.24: Passport Denial/Restriction
        
        Resources:
        
        DHS-317: Request for Centralized Passport Action
        
        Exhibit 6.24E1: Passport Denial Letter
        
        6.27 Liens - FIDM/MSFIDM
        
        Policy Manual:
        
        Section 6.27: Liens – FIDM/MSFIDM
        
        IV-D Memorandums:
        
        2022-010 Revised Interstate Notice of Lien (FEN060)
        
        2020-012 Revised Interstate Notice of Lien (FEN060) Form
        
        2017-024 Revised Expiration Date on the Interstate Notice of Lien (FEN060)
        
        2014-010 Revisions to the Interstate Notice of Lien (FEN060)
        
        2008-030 Generating the Notice of Rights and Responsibilities (FEN003) for the Michigan Child Support Enforcement System (MiCSES) 5.1 Release
        
        Resources:
        
        DHS-658: Office of Child Support Attorney General Assistance Request form
        
        FEN060: Interstate Notice of Lien
        
        FEN322: Cover Letter to Financial Institution
        
        FEN323: Notice of Rights and Responsibilities of Obligor (Payer) and Financial Institution
        
        FEN324:Letter to Financial Institution Inquiring About Levy Status
        
        FEN325: Request for Administrative Review of Lien
        
        FEN326: Result of Administrative Review
        
        FEN327: Notice to Release Lien
        
        FEN335: Notice of Conditional Release of Lien
        
        FEN337: Letter to Obligor that Case Referred for Investigation
        
        6.30 Liens - Insurance
        
        Policy Manual:
        
        Section 6.30: Liens – Insurance
        
        IV-D Memorandums:
        
        2013-002 Expansion of the State Services Portal (SSP), Modification of Security Forms, and Sources for Obtaining Federal Employer Identification Numbers (FEINs)
        
        Resources:
        
        Exhibit 6.30E1: Support and Parenting Time Enforcement Act (Excerpt) (MCL 552.625a)
        
        FEN340a: Addendum
        
        FEN341: Cover Letter to FI/Carrier
        
        FEN342: Notice of Rights and Responsibilities of Obligor (Payer) and Financial Institution, Insurer, or Carrier
        
        FEN343: Lien/Levy Action Required
        
        FEN345: Determination on Levy
        
        FEN346: Notice to Release Lien
        
        FEN347: Notice of Request for Administrative Review
        
        FEN348: Order Regarding Levy of Assets
        
        FEN349: Request for Administrative Review - Referred to Friend of the Court (FOC) for Investigation
        
        6.36 License Suspension
        
        IV-D Memorandums:
        
        2023-004 Updates to Professional License Information
        
        2021-023 Professional License Data Updates
        
        2021-003 Updated Driver’s License Interface With the Michigan Department of State (MDOS) and Receipt of New Driver’s License Information
        
        2020-016 Re-establishment of the Professional License Interface
        
        6.39 Civil Contempt (Show Cause)
        
        Policy Manual:
        
        Section 6.39: Civil Contempt (Show Cause)
        
        IV-D Memorandums:
        
        2023-014 Revisions to the Ability-to-Pay Worksheets
        
        Resources:
        
        Exhibit 6.39E1: SR-00-12 Civil Contempt Screening Prioritization Report – Scoring Criteria and Calculations
        
        FEN14X: Ability-to-Pay Worksheet – Payer Information from Payee
        
        FEN14Y: Ability-to-Pay Worksheet – Payer Information
        
        FEN14Z: Ability-to-Pay Worksheet – Payer Information (Populated)
        
        6.42 Payment Plans
        
        Policy Manual:
        
        Section 6.42: Payment Plans
        
        Resources:
        
        DHS-986: Arrears Payment Plan Information Summary
        
        6.45 Bench Warrants/LEIN
        
        Policy Manual:
        
        Section 6.45: Bench Warrants/LEIN
        
        6.51 Arrears Management
        
        Policy Manual:
        
        Section 6.51: Arrears Management
        
        IV-D Memorandums:
        
        2016-027 Review of the Retooling Michigan Child Support Enforcement Program Grant (Retooling Grant) Pilot Programs
        
        2013-008 Retooling Michigan Child Support Enforcement Program Grant (Retooling Grant) Pilot Programs
        
        2012-032 Invitation to Participate in Pilot: Retooling Michigan Child Support Enforcement Program Grant (Retooling Grant)
        
        2007-008 Summary of the Michigan Arrears Collection Special (MACS) Project
        
        Resources:
        
        2012-032E1: Award Letter for Retooling Grant
        
        2013-008E1: Retooling Grant Policy for Pilot Friend of the Court Staff
        
        2013-008E2: Retooling Grant Pilot County Publication Review Process
        
        2013-008E3: Retooling Grant Pilot Agreement for Compromise Arrears in Return for On-Time Support (CAROTS)
        
        2013-008E4: Retooling Grant Pilot Agreement for Predictive Modeling (PM)
        
        2013-008E5: U-M School of Social Work Agreement
        
        2013-008E6ins: CAROTS Payment Agreement Instructions
        
        6.51E1: Arrears Discharge Worksheet: hard copy representation
        
        6.51E3: Arrears Management Eligibility Queries
        
        6.51E4: Arrears Management Log: hard-copy representation
        
        CTRSIRSLT: Notice of Court Referred Support Investigation Results
        
        Exhibit 6.51E2: Lump-Sum Payment: Examples
        
        Michigan Arrears Collection Special (MACS) Project Executive Summary
        
        6.54 IRS Full Collection
        
        IV-D Memorandums:
        
        2002-014 This Action Transmittal (AT) contains multiple topics with each topic labeled as an appendix.
        
        Resources:
        
        IRS Full Service Collection
        
        Location of Missing Payees
        
        7.01 Intergovernmental Overview
        
        Policy Manual:
        
        Section 7.01: Intergovernmental Overview
        
        IV-D Memorandums:
        
        2020-027 FIPS Code Verification, International Case Indicators, and Hearing Notifications Via CSENet
        
        2020-019 Revisions to Intergovernmental Forms
        
        2015-016 2015 Interstate Case Reconciliation (ICR 2015) Project Results
        
        2011-001 New Intergovernmental Federal Regulations
        
        2005-003 Redirection of Interstate Child Support Payments
        
        2004-037 Redirecting Interstate Payments to the Michigan State Disbursement Unit (MiSDU)
        
        Resources:
        
        PATERNITYAFF: Declaration in Support of Establishing Parentage (FSA-204)
        
        DHS-4794: Michigan UIFSA Remedy Decision Worksheet
        
        DHS-550: Request for New Entry or Modification of Federal Information Processing Standard (FIPS) Code
        
        Exhibit 7.01E1: Intergovernmental Referrals – Required UIFSA Forms
        
        GENTEST/ GENTESTVER: General Testimony (FSA-202)
        
        ICR Contact Guidelines Matrix
        
        INTACK1: Child Support Enforcement Transmittal #1 – Initial Request Acknowledgment
        
        INTLOCDS: Child Support Locate Request (FSA-206)
        
        INTNDCO: Notice of Determination of Controlling Order (FSA-208)
        
        INTREGSTMT: Letter of Transmittal Requesting Registration (FSA-207)
        
        INTSUPPET: Uniform Support Petition (FSA-201)
        
        INTTRANS1: Child Support Enforcement Transmittal #1 – Initial Request (FSA-200-1)
        
        INTTRANS2: Child Support Enforcement Transmittal #2 – Subsequent Actions (FSA-200-2)
        
        INTTRANS3: Child Support Enforcement Transmittal #3 – Request for Assistance/Discovery (FSA-200-3)
        
        Redirection Notice for Interstate Child Support Payments
        
        SINTCONFINFO: Child Support Agency Confidential Information Form
        
        SINTPERSINFO: Personal Information Form for UIFSA § 311
        
        7.05 Initiating Cases
        
        Policy Manual:
        
        Section 7.05: Initiating Cases
        
        7.10 Responding Cases
        
        Policy Manual:
        
        Section 7.10: Responding Cases
        
        7.15 International
        
        Policy Manual:
        
        Section 7.15: International
        
        IV-D Memorandums:
        
        2023-016 Updated Expiration Date on the Hague Child Support Convention Forms and Introduction of Two New Forms
        
        2022-018 International Central Authority Payment (CAP) Program Pilot
        
        2020-022 Updates to Hague Child Support Convention Forms
        
        Resources:
        
        Annex F1: Request for Specific Measures
        
        Annex F2: Request for Specific Measures-Response
        
        7.20 Tribal
        
        Policy Manual:
        
        Section 7.20: Tribal
        
        8.15 Federal Reporting
        
        IV-D Memorandums:
        
        2021-016 Implementation of the New IV-D Federal Performance Factor Dashboard and Visual Reports
        
        2017-018 Implementation of the Case Closure Improvement Plan (CCIP)
        
        2017-016 Updates to Michigan’s Federal Reporting Process, the Child Support Enforcement Annual Data Report OCSE-157 (FR-157), and Other Related Business Objects Reports
        
        2017-015 Fiscal Year (FY) 2016 Self-Assessment (SASS) Audit Results
        
        2013-012 2013-012 Improving the Support Order Percentage (ISOP) - Generating the FR-002 Report and Closing or Coding Cases Appropriately
        
        2006-025 Changing Michigan's IV-D Case Identifier to the Michigan Child Support Enforcement System (MiCSES) IV-D Case Number for Reporting to the Federal Case Registry (FCR)
        
        Resources:
        
        2013-012E1: Generate the FR-002 Report on Business Objects
        
        2013-012E2: Improve the Support Order Percentage
        
        2013-012E3: Support Order Percentage Report for Fiscal Year 2013 (Source: FR-004)
        
        2017-015E1: Michigan Office of Child Support: Self-Assessment Audit – Establishment Criterion
        
        Federal Case Registry Reporting Hierarchy Flowchart
        
        State Case Registry Process Flowchart in the Data Warehouse
        
        8.20 Case Initiation Reports
        
        IV-D Memorandums:
        
        2008-035 REVISED: Support Specialist (SS) Management Review and Reports
        
        8.80 Performance/Management/Statistical Reports
        
        IV-D Memorandums:
        
        2008-035 REVISED: Support Specialist (SS) Management Review and Reports
        
        8.85 Self-Service Reporting (SSR)
        
        IV-D Memorandums:
        
        2019-008 Data Warehouse Self-Service Reporting (SSR), Statewide Implementation, and Training
        
        9.01 System Basics
        
        IV-D Memorandums:
        
        2017-028 Implementation of the IV-D Learning Management System
        
        9.40 Document/Forms Generation
        
        IV-D Memorandums:
        
        2023-001 Rescission of Temporary Policy Allowing IV-D Staff to Email Unencrypted Documents to Case Participants for eSignature
        
        2021-005 Options for Electronic Signatures and Introduction of OneSpan Sign Software
        
        2018-005 Uploading Documents to the Historical Reprints (FHST) Screen in the Michigan Child Support Enforcement System (MiCSES)
        
        2005-026 Document Archiving in the Michigan Child Support Enforcement System (MiCSES) 3.6 Release
        
        Resources:
        
        2021-005E1: OneSpan Sign FAQ
        
        2021-005E2: OneSpan Sign Bulk User Account Request
        
        Exhibit 2018-005E1: FHST Screen Categories for Document Uploads
        
        9.65 Bridges
        
        IV-D Memorandums:
        
        2016-016 Michigan Child Support Enforcement System (MiCSES)/ Bridges Data-Match Issues
        
        9.80 Business Objects/Data Warehouse
        
        IV-D Memorandums:
        
        2019-008 Data Warehouse Self-Service Reporting (SSR), Statewide Implementation, and Training
        
        9.85 MiSACWIS
        
        IV-D Memorandums:
        
        2016-017 Notifying Unlicensed Providers of Impacts to Their Existing IV-D Case(s) Due to the Michigan Child Support Enforcement System MiCSES)/Michigan Statewide Automated Child Welfare Information System (MiSACWIS) Interface
        
        2013-011 Status of the Michigan Child Support Enforcement System (MiCSES) / Michigan Statewide Automated Child Welfare Information System (MiSACWIS) Interface
        
        2011-021 Termination of Parental Rights – Michigan Supreme Court Decision
        
        Resources:
        
        2016-017E1: “Change in Payment Method” Letter Template